SERVICES

Our advice and services

Our services are absolutely free and anonymous on request.

 

• Telephone counselling »

Our telephone counselling hours are:
Monday and Tuesday:  9:00am to 11:00am
Wednesday:  2:00pm to 5:00pm
Thursday:  6:00pm to 9:00pm
 At these times, there is a counsellor at the counselling telephone.

 

• Personal consulting »

Personal consulting
Our advice is strictly confidential, free and anonymous on request.  The consultations are by appointment, and usually at our premises in the Paracelsusstraße 12, 5020 Salzburg.  Upon request, meetings can also nbe arranged in other locations.

 

• Crisis Intervention »

 

• Counselling »

Experiencing sexual violence is one of the most traumatic experiences a person can have, and is associated with a variety of physical and psychological consequences.  Sexual violence changes people's lives, and people need support in order to integrate such an experience into  their lives.  Our counselling will help to reduce the consequences of sexual violence, to lessen the negative impacts and to help one return to a secure and positive approach to life.

 

• Legal advice »

The indication of rape or abuse triggers a flood of legal mechanisms.  Whether charges have already been filed, or the decision to report has not yet been made, we offer support if one wishes to report to the authorities. The Frauennotruf Salzburg offers sound information on legal questions, such as if what the woman has experienced is a criminal offense, and what the victim can expect in the case of a court-hearing.

 

• Trial preparation and accompaniment »

Victims of sexual offenses, just like victims of violence and dangerous threats, are legally entitled to mental health   and legal assistance.  The psychosocial court assistance provides information on the procedure, preparation for        hearings and protected accompaniment to report the crime and the trial.  Ideally, court assistance begins before the report to police, and ends after the completion of legal proceedings.

 

• Attorney representation in criminal proceedings »

Regarding legal assistance, we can offer the victims legal representation in criminal proceedings, free of charge.  The lawyer in the process ensures the protection of all rights and claims.